Posted by Sometimes when designing a product or service a company, or individual for that matter, will be faced with a choice, take the hard road, or the easy one. Often they choose the easy road.
This is exemplified in a fine episode of one of the world’s most popular and insightful TV shows, The Simpsons.
I know what you’re thinking, and no insightful is not a typo. Remember they did predict a Trump presidency.
In the episode, Bart is tasked with creating a new product, and Homer’s advice is simple. “Why spend all that time creating something new, just take an existing product and put a clock radio in it.”
Creating something new is in a word, difficult. It takes vision and commitment, why go through the pain when you can simply put a clock radio in it.
With easyFBT One Plus One Solutions chose the hard road and essentially created a new way of reporting on Fringe Benefit Tax.
While the product One Plus One Solutions produce is something that separates them from others on the market, it is not the only thing.
Their level of service is the other separating factor. How often have you been in a restaurant and raved about the level of service, only to think about it later and realise that ten years ago that level of service was the expectation?
Poor service has become the norm, average service is now good service.
Not with easyFBT, they place a premium on good service. In fact, many of the software’s updates have been driven by customers specific needs.
“With a large fleet of vehicles to manage, one of our clients wanted greater flexibility tracking the unavailability of each vehicle and a reason why such as being out for repair, employee on leave etc. Adding the ‘Days Unavailable’ tab to the Car workpaper provides a range of options to track and future plan their vehicle use.”
At easyFBT you’ll be impressed with the exceptional product, and blown away by the level of service.